Excellent Read: Drake Morton
Building Customer Loyalty - Some Creative Examples
by Whitney Hutchinson , Monday, February 23, 2009
had a birthday last week, and it was a great birthday — with email greetings and Facebook posts galore. I even got a few communications from companies that I do business with. I got a card from my financial planner and my dentist, and coupons for a free dinner from The Keg and a night out at a local casino. All of this made me feel very special and celebrated, while at the same time creating a sense of good will and loyalty to these specific companies.
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