Excellent Read: Drake Morton
Seeking Conversions In A
Discovery-Oriented World
by Gerry Bavaro , Monday, May 5, 2008
BECAUSE DAVID Berkowitz has been probing the issue of search vs. discovery in recent Search Insider columns (See: http://blogs.mediapost.com/search_insider/?p=770), I’d like to point out some thorny challenges faced by the search community as we move to a world where information is shared more freely via social networks and discovered through ways that might be termed “less active” — because they depart from traditional search query behavior. How exactly are agencies and marketers supposed to think about the idea of discovery as a critical component of consumer influence toward action/conversion?
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